Fireplace FAQs

Answers to frequently asked questions

If you have any further questions, feel free to call us toll free at 877-669-4669.

What is the difference between direct vent, b vent, totally vented and ventless?

Can I put a cabinet around direct vent, ventless or b-vent?

Cabinets are boxes that extend about 18" from the wall. Mantels are wood frames that only extend about 4" - 6" from the wall.

• B-vent cannot have a cabinet. A b-vent fireplaces must be installed in the wall, allowing all the piping to be hidden.  You may then use a mantel. 
• Direct vents can have a cabinet if you vent piping out the back.
• Vent-free can have a cabinet.

Can I use vented gas logs in a stove?  ...In a fireplace?  ...In a coal burning fireplace?

Vented gas logs can only be used in a wood-burning fireplace.  A coal-burning fireplace is too shallow.  Vented gas logs are not recommended for a stove due to safety concerns.

I am remodeling my basement. Should I go with direct vent or vent-free?

Direct vent will give you great looks and a good amount of heat with little moisture.  Vent-free will give you lots of heat and good looks but the number one complaint about vent-free is it works too well, or puts off too much heat. If the vent-free is sized correctly to the room, you will not have a problem with heat or moisture.

What is a chase?

A wooden structure built around the vent pipe to protect it from the weather and to keep the flue gases venting properly.

How energy efficient is direct vent compared to b-vent?

A b-vent fireplace is the least efficient venting option and can be vented horizontally or vertically.  Direct venting is the most efficient; some are even “heater rated” and can be vented horizontally, vertically or both.

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Remote Controls

What does remote ready mean? Does it come with a remote?

Remote ready means that via the remote (wired or wireless) you can turn the unit on and off which requires a millivolt valve that creates millionths of volts of electricity to control the valve. Remote ready units do not come with a remote because there are up to 20 different kinds of remotes.

Can I use my wired wall switch or thermostat with variable high-lo logs or fireplace?

No. You have to use the remote that is designed for the high-lo variable logs or fireplaces.

What is a high-lo valve?

Via the remote, you will be able to raise and lower the height of the flame. The remotes are adjustable as either on off or thermostatically controlled.

Should I buy a remote ready vented logs set?

No.  Because you would have to always leave the damper completely open which means you’d lose $.60 of every heating dollar you put into the house. Therefore, when you want to turn it on, you have to open the damper. So most people just turn it on when they are opening the damper and find the remote unnecessary.

Should I buy a remote ready with vent-free gas logs?

Yes. We suggest that you get a thermostatically controlled remote so that you can keep the room at a comfortable temperature and so you can turn the unit on and off.  The longest lasting valve and remote are the units that vary the height of the flame.

Conversion Questions

Can I convert my vent-free natural gas product to another fuel?

No.  By national code, you cannot convert any vent-free product.

Can I convert my vented propane gas logs to natural, or vice versa?

Yes. You can convert natural to propane and propane to natural, but in most cases, you need to buy a new valve. Your manufacturer can provide conversion instructions.

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Piping, Dampers & Flue Questions

How much can I close my damper with vented gas logs when in use?

You cannot close your damper at all with vented gas logs while they are burning.

How can I seal my damper with vent-free gas logs?

We would recommend that you close the damper as tight as you can and get a Lock-Top damper that seals at the top of the chimney.

With a direct vent insert, do I need to reline the chimney?

No, you do not have to reline to wood burning specifications, but you must use the piping that is recommended by the manufacturer, which fits into the existing chimney.

What are the different kinds of burner pans for vent-free gas logs?

There is sheet metal, black pipe and stainless steel.  The advantage of the sheet metal is that it is less expensive.  Black pipe is heavier than sheet metal and costs a little more. The disadvantage of both is that they can rust through because they have very little rust protection. Stainless steel costs more, but will not corrode or burn through and it will last a lifetime.

How high above the roof should a chimney extend?

The minimum clearance for wood or b-vent is 3 feet above anything within 10 feet.  For direct vent it is 18 inches above anything within 10 feet.

With direct vent or wood burning, what kind of piping do I use?

You must use manufacturer-approved piping.

Can different piping be used if I can’t find the original manufacturer’s?

No.  If you use some else’s piping and it creates a problem in your house; i.e., a fire or smoke damage, no insurance company will cover you. You will also void the warranty and inspectors will not approve it.

If brick is cracked can I burn wood?

If the crack is bigger than the tip of a graphite pencil, we do not recommend that you burn wood.

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Terms

What is the difference between an insert and gas logs?

An insert is usually a large metal box that fits into the opening of a wood-burning fireplace to increase its efficiency and enhance its look. Gas log sets are made to be hooked up to a gas line to simulate the look of wood logs.

What is an insert?

Inserts are designed to enhance the operation and appearance of an existing wood burning fireplace, whether masonry or factory-built.  Categorized primarily by the fuel burned for operation (natural gas, propane, EPA certified wood, pellet and coal), a fireplace insert is installed into an existing wood burning fireplace. Fireplace inserts are made from cast iron or steel and have self-cleaning glass doors that allow the dancing flames of the fire to be viewed while the insulated doors remain closed, making the fire more efficient.  Many manufacturers also augment the operation of fireplace inserts by offering state-of-the-art features such as fans and thermostatic controls (depending on the fuel).

What is the difference between an insert and a fireplace?

An insert is designed to be placed into an existing masonry or factory built fireplace.

A fireplace is either masonry (not zero clearance) or factory built (zero clearance) unit built for burning wood or gas.

What is zero clearance?

A zero clearance fireplace is a factory-built fireplace that is constructed so that it can be placed, safely, close to combustible material.

What is the difference between natural and propane gas?

Natural gas is a lighter gas and it takes twice as much of it to get the same BTU rating as propane gas. Liquid propane gas contains 2,500 BTU's per cubic foot, natural gas contains 1000 BTU's per cubic foot.  In addition, natural gas comes into your home through a pipeline from a local supplier.  Propane is stored in a tank.

What are the two kinds of gas logs?

The two kinds of logs are vented and vent-free.  Within these two types, there are three kinds of materials used to create the logs:  molded refractory cement, extruded ceramic clay and molded ceramic fibers.  In addition to the logs, each log set generally includes a grate and a burner system.

Cement logs are best on vented units. Extruded logs are cheaper but look like spaghetti. Molded ceramic are more realistic and are best for vent-free.

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BTUs	British Thermal Unit, the primary heat measurement unit used by the hearth industry. It is the amount of heat required to raise the temperature of 1 lb. of water by 1 degree F. at sea level.
B-Vent	A gas-burning appliance that takes in combustion air from the home and vents products of combustion outside the home. B-Vent is also commonly known as natural vent.
Builder Series	Fireplaces specially designed for builders and contractors, featuring a beautiful blend of elegance, efficiency and economy
Cabinet	A fireplace cabinet is usually a wooden finishing option for direct vent or vent-free fireplaces which are installed on the floor of the room and vented through the wall. They encase the entire fireplace and can be made for walls or corners. They range from 13 to 28 inches deep.
Catalytic Combustor	A device used on some wood burning stoves to reduce the temperature at which smoke is ignited.
Catalytic or Non-Catalytic	Catalytic wood stoves and fireplace inserts have ceramic honeycombed chambers coated with a metal catalyst  (usually platinum or palladium) that works to increase the rate of combustion.  The catalytic combustor burns away gases and particulates normally emitted into the air.  Catalytic wood stoves allow people to burn wood at lower temperatures for longer periods of time.  With Non-Catalytic wood stoves, combustion occurs in the firebox.  These stoves are generally less expensive than catalytic wood stoves and require less maintenance.
Chase	A structure built around, and enclosing, portions of the chimney and in some cases, housing the appliance.
Circulating Firebox	Has louvers at the top and bottom so that a fan can be installed. Louvers cannot be covered.
Clearance	The distance required by building and fire codes between stove, smoke pipe or chimney and combustible materials such as wood furniture or carpets. Clearances must be observed even if noncombustible plaster or other masonry materials protect the combustible materials, such as wood furniture or carpets.
Direct Vent	An appliance that draws combustion air from outdoors and exhausts it's combustion products to the outdoors eliminating the need for a standard chimney system. A glass panel in direct vent units is critical to keeping the combustion system sealed from the home, maintaining high efficiency and indoor air quality.
Electronic Ignition	Requires electricity to start the unit either 110 volt or battery.
EPA Regulations	Government regulations of wood burning appliances mandating that products sold after July 1, 1992 emit no more than 4.1 grams of particulate matter per hour for catalytic-equipped units and no more than 7.5 grams for non-catalytic-equipped units.
Firebox	That portion of the solid fuel appliance where the fuel is located and where primary combustion occurs.
Hearth	The floor of the firebox, most commonly used in reference to fireplaces. More generally, the foundation upon which fires for aesthetic and heating purposes are built. Differs from floor protection.
High-Efficiency Wood-Burning Fireplace	EPA-approved fireplaces offering a balance of elegance and energy efficiency
Inserts	Heating units that retrofit into an existing fireplace (masonry or factory-built). They burn wood, gas or pellets and offer superior efficiency.
Mantel (Flush Mantel)	Another finishing option for direct vent and ventless fireplaces. They can be wood, marble or stone. The mantels do not encase the entire fireplace, but frame it. Therefore they are only 1 3/4 to 2 1/2 inches deep. Mantels are used when the fireplace is installed inside the wall or on the outside wall of the house.
Manually Controlled	Control the height of the flame at the unit only.
Mid-Efficient, Heat-Circulating, Wood-Burning Fireplace	Security's HE43 fireplace adds style and warmth to any home with 50% efficiency and a panoramic view of the fire
ODS	Oxygen Depletion Sensor - A safety device that activates the fire’s flame monitoring device in case excessive levels of CO² (deadly carbon monoxide), are detected. This would reduce the levels of oxygen, causing the pilot flame to become unstable and lift off the thermocouple tip. The fire then turns off automatically before the situation becomes dangerous.
Pellet Burning	Made of 100% wood sawdust with no additives. The sawdust in pellets is a manufacturing byproduct otherwise destined for landfills.
Radiant Fireboxes	Also known as flush face. The facing (Stone, Tile, Brick) can cover above and below the fireplace opening.
Remote Ready	Able to turn the unit on and off remotely via a wired or wireless remote. Remote is sold separately. The height of the flame cannot be adjusted remotely. Not recommended for vented gas logs.
Surround	For this site we will define a fireplace surround as a marble or tile frame between the fireplace itself and the wooden mantel. Cabinets seldom use surrounds. However, some manufacturers do call a wooden cabinet a "cabinet surround".
Thermostatically Controlled	Senses the temperature at the unit not of the room. Not as versatile as a remote ready with a thermostat.
Variable Flame Height	Via the remote, you can increase and decrease the height of the flame and turn the unit on and off. Also available in thermostatically controlled.
Vent-Free	Gas appliance that has no need for a flue. Although vent-free units offer high efficiency, some areas may not permit their use. Please check with your local building official.
Zero Clearance Fireplace	A factory-built fireplace that is constructed so that it can be placed, safely, close to combustible material.